KONE E-Link™

Get a complete view of your building, at a glance. KONE E-Link™ is a comprehensive facility management tool that lets you monitor, control, and report on all your elevators and escalators from one location, in real time.

KONE E-Link™ lets you monitor your elevator and escalator systems in one or several buildings from a single location. It is an all-in-one facility management tool designed to support tenant service quality, reliability, and operational efficiency for the elevators and escalators in your building.

KONE E-Link™ can be retrofitted as a stand-alone supervisory tool to enhance the management of a wide range of new and existing installations, including connections to non-KONE equipment. The system uses the building's standard Local Area Network (LAN), and connected elevators and escalators can be monitored and managed through an easy-to-use interface.

With more than 3,000 references worldwide, from airports and hospitals to office towers and residential complexes, KONE E-Link™ is used by facility managers around the world to monitor and manage people-flow equipment.

Core benefits

Why KONE E-Link™?

Accurate real-time and historical overview

Know what's happening across your building at any moment. Transportation status, traffic demand, performance trends, and equipment availability are all visible from a single screen, providing the visibility needed to monitor performance and support informed operational decisions.
Faster response when it matters most

When something goes wrong, every minute counts. Real-time deviation alerts help notify operators quickly, enabling faster response to malfunctions, potential vandalism, and entrapped passengers. This can help reduce downtime and support building operations.
Smarter management across all your equipment

Whether you manage one building or a portfolio spanning multiple locations, KONE E-Link™ puts key management functions at your fingertips. You can schedule commands, change operating modes, lock floors, and manage access remotely. Comprehensive statistical reports support planning, budgeting, and operational decision-making.
A building that delivers more value

KONE E-Link™ helps you run a building people want to be in. Advanced building management can enhance the experience for tenants and visitors, help support incident documentation through stored event data, and contribute to your building's image and attractiveness.

Core functions

How KONE E-Link™ works?

KONE E-Link™ gives you remote configuration capabilities and a real-time view of all your equipment. It covers four core functions that together provide centralized visibility and management capabilities.

1. Monitor

Real-time traffic view

Monitor transportation demand, check capacity, and identify possible technical failures for all equipment in real time. Building layouts and aerial maps can be used as visual references for easy identification of equipment across large complexes. Deviations from normal operation generate alerts that are automatically logged for reporting, operational review, and incident analysis.
2. Control

Remote commands and access control

Issue commands to individual elevators or groups, including car calls, priority calls, mode changes, floor lockouts, and parking, remotely from your workstation. Schedule recurring commands automatically using a user-configurable weekly program. Escalator remote control is also available, helping support the management of your building's people flow without requiring on-site intervention.
3. Record

Traffic history playback

Every elevator and escalator event is logged and stored for later analysis. The traffic history playback feature lets you review and study equipment operation over any selected period. It can be useful for investigating incidents, responding to tenant inquiries, and supporting operational reviews.
4. Review

Comprehensive reporting

A comprehensive set of graphical, easy-to-read reports enables detailed analysis of equipment performance, availability, and operational quality. Reports cover calls per hour, waiting times, elevator and escalator availability, fault logs, and more. All data can be exported to Excel or PDF for further analysis and planning.

Lifecycle value

Works with your building, whatever it looks like

Every KONE E-Link™ installation is configured by KONE prior to commissioning and tailored to your building's specific setup. Whether you have one building or many, KONE or non-KONE equipment, or a new or existing installation, KONE E-Link™ can be configured to support your operational requirements.

Any equipment, any brand

KONE E-Link™ is compatible with KONE elevators and escalators as well as a wide range of third-party equipment, making it a suitable choice for mixed installations and buildings with equipment from multiple manufacturers.
Any building, any scale

From a single residential building to a global portfolio of properties, KONE E-Link™ scales to your operational needs. The system supports large-scale deployments across elevators, escalators, and user interface computers, all managed from a central location.
Any building management system

KONE E-Link™ connects to your existing Building Management System using industry-standard OPC Data Access interfaces or BACnet, helping simplify integration with other facility management systems without requiring custom development work.

Get started with KONE E-Link™

Ready for smarter building management?

Send us a message and we'll get back to you shortly

What are you interested in?

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

Postal code *

State *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

Postal code *

State *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

Postal code *

State *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

Career inquiries

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk.

Please apply here if you are an external candidate, and apply for any roles that best suit you skills and interests.

Frequently asked questions

KONE E-Link is suitable for a wide range of building types, including offices, hotels, hospitals, shopping centers, airports, residential complexes, and multi-site property portfolios. It is designed to scale from a single building to large multi-site portfolios managed through one central system.

Yes. KONE E-Link can be retrofitted as a stand-alone supervisory tool and connected to non-KONE equipment. This makes it a suitable choice for buildings with mixed installations or equipment from multiple manufacturers.

KONE E-Link connects to building management systems via an industry-standard OPC Data Access 2.05A interface and the building's standard LAN. This helps simplify integration with other facility management systems without requiring custom development.

KONE E-Link is configured by KONE prior to system commissioning and tailored to your building's specific setup and project requirements. KONE provides the networks within the elevator machine room and between the machine room, elevator shaft, landings, and elevator car. Building LAN infrastructure between locations is provided by the customer.

Operational events, traffic data, and deviation logs are stored within the system and can be retrieved for analysis, reporting, and operational review purposes. Data can be exported to standard office tools such as Microsoft Excel or PDF. Stored data may also support investigations relating to reported incidents, equipment operation, and passenger-service events.

STADIUM

KONE E-Link™

Everything you need to manage your building's people flow

Why KONE E-Link™?

Accurate real-time and historical overview

Faster response when it matters most

Smarter management across all your equipment

A building that delivers more value

How KONE E-Link™ works?

1. Monitor

2. Control

3. Record

4. Review

Works with your building, whatever it looks like

Any equipment, any brand

Any building, any scale

Any building management system

Get started with KONE E-Link™

Send us a message and we'll get back to you shortly

What are you interested in?

Frequently asked questions

What types of buildings is KONE E-Link suitable for?

Does KONE E-Link work with non-KONE elevators and escalators?

How does KONE E-Link integrate with our Building Management System?

How is the system configured and installed?

What happens to the data stored by KONE E-Link?