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KONE Customer Service

For general inquiries please call the KONE Customer Care Center at 877-276-8691.

For non-urgent service inquiries you may fill out the form below, or email the KONE Service Center at Americas.customer-support@kone.com. Note this mailbox is monitored from 7am-5pm CST on normal business days.
Report an incident with your equipment (24/7)

To place a service call or report an emergency please call

877-276-8691
KONE main office in the United States

KONE Americas Headquarters

3333 Warrenville Rd, Ste 700

Lisle, IL 60532

Tel.: 630-577-1650

List of KONE Branch Offices in the USA

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Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

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Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

Postal code *

State *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

Postal code *

State *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

Career inquiries

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk.

Please apply here if you are an external candidate, and apply for any roles that best suit you skills and interests.

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Contact us

KONE Customer Service

Report an incident with your equipment (24/7)

KONE main office in the United States

Send us a message and we'll get back to you shortly

What are you interested in?

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

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Contact us

KONE Customer Service

Report an incident with your equipment (24/7)

KONE main office in the United States

Send us a message and we'll get back to you shortly

What are you interested in?