Maintenance powered by digital technology

Traditional maintenance follows a fixed schedule, replacing parts based on age or wear. Predictive maintenance uses real-time data to spot issues early, schedule the right actions, and help keep elevators running longer with fewer disruptions and lower lifetime costs.

Maintenance costs vary based on location, equipment type, age, and usage. Digitally enabled predictive maintenance — recommended by KONE — can help reduce lifetime costs by keeping components in good condition and replacing them only when needed.

Yes. KONE maintains and modernizes equipment from most manufacturers. Our technicians are trained across brands and supported by predictive digital tools and a spare-parts network to help keep equipment reliable and efficient.

Routine maintenance helps support safety, reduce the risk of breakdowns, extend equipment lifespan, and meet legal and insurance requirements.

Watch for unusual noises, slower rides, frequent stops, or error messages — these may signal the need for servicing. Routine inspections and predictive monitoring can help detect hidden issues early, often before they cause downtime.

Yes. Well-maintained systems can run more efficiently and help lower running costs. KONE predictive maintenance addresses many issues proactively through real-time detection, and technicians typically arrive with the main spare parts already on board. Resolving more issues remotely and optimizing site visits can also help reduce travel-related emissions.