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Safety

Safety is at the heart of everything we do. We want to make sure that everyone, from our employees and partners to the users of our equipment, gets home safely every day. Together, we create safety and actively care for one another’s well-being.
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We are committed to creating safety together. In practice, this means:

 

  • Focusing on prevention: Rather than relying mainly on traditional safety measures and lagging indicators, such as injury frequency rates, we emphasize proactive reporting, risk identification, and mitigation before the risks could lead to serious incidents.
  • Integrating safety into everyday work: Supported by visible leadership, continual improvement, and advanced digital tools.
  • Empowering our people and partners: Encouraging everyone to speak up, share ideas, and help shape safer ways of working – while keeping them informed of the actions taken.
  • Using data to drive decisions: Leveraging digital solutions to provide real-time insights that enable smarter actions and ongoing safety improvement.
  • Working together globally: Engaging employees, customers, and partners through initiatives such as our annual Safety Week.

Explore our safety stories
  • KONE technician using an AI tool Technician Assistant with this mobile phone

    How an AI tool helps service technicians stay one step ahead

    KONE Technician Assistant is guiding service technicians to troubleshoot faster and prepare for a future where elevator maintenance is increasingly predictive.

    Learn more
  • Customer shaking hands with a KONE expert

    How elevator data helps Warsaw Trade Tower work smarter

    At Warsaw Trade Tower, elevators do more than move people between floors. The data they generate helps building managers understand how the spaces are used, giving property teams new ways to save energy, improve comfort, and run offices more intelligently.

    Learn more
  • Arnel Villanueva, KONE service supervisor Manila

    More than elevator service in Manila

    In Manila Philippines where millions of people move through an ever-growing urban landscape, Arnel Villanueva, service supervisor, and his manager Therese Loren Dacanay, are doing more than just delivering reliable elevator service.

    Learn more

  • The Next Generation of Elevator Innovators—Inspired by Curiosity, Powered by KONE

    What does it mean to dream big? For Jack Hartman, a bright and energetic elevator enthusiast, it means seeing the world from a new perspective—one floor at a time.

    Learn more