KONE technician talking to a customer in front of a KONE car

Make the switch to KONE service

Switching maintenance providers is the easiest way to quickly improve the safety, reliability and performance of your equipment. By choosing a KONE elevator maintenance contract, you can start enjoying peace of mind today.

Switching your elevator or escalator maintenance to KONE is simpler than you might think. Whether your equipment was made by Otis, Schindler, TK Elevator, or any other manufacturer, KONE's experienced technicians are trained to maintain it. KONE technicians maintain equipment from a wide range of manufacturers. Our teams have experience servicing elevators and escalators from major OEMs and have access to extensive parts and technical resources to support a variety of equipment types.

With KONE, you'll work with a local service team and gain access to maintenance planning and digital tools that provide greater visibility into your equipment's status and service activity. Our onboarding process is designed to support a smooth transition to KONE maintenance while helping minimize disruption to normal building operations.

Why choose KONE?

Any brand, any building

Your elevators don't need to be KONE for KONE to take good care of them. Our technicians are trained to maintain equipment from all major manufacturers, and offer recommendations for repairs and modernization when the time is right. Whether you manage a single building or a bigger portfolio, we bring it all under one service agreement, one digital platform, and one point of contact.
Full transparency & control

Through KONE's customer portal, you can access service information, review maintenance history, and stay informed about the status of your equipment.
Fewer surprises with predictive maintenance

With predictive maintenance capabilities, KONE can help identify potential issues earlier, allowing service teams to respond before they may affect equipment performance. Our predictive maintenance solution works across all brands of equipment, helping support a smoother experience for passengers and building occupants.
More uptime with faster remote troubleshooting

Remote monitoring and diagnostic capabilities help service teams respond more efficiently to potential equipment issues and support elevator performance and availability.

Get started

How to switch to KONE maintenance

Learn how KONE's maintenance expertise, service network, and digital tools can help support your elevator and escalator maintenance needs.

Equipment review and contract

First, we’ll review the condition of your equipment and take care of contracts and documentation. We’ll make sure all your questions are addressed for a transparent partnership.
First maintenance visit

We conduct a detailed review of your unit and introduce you to all key KONE people.
Continuous optimization

Predictive maintenance insights can help support ongoing efforts to monitor and improve equipment performance over time.

Contact us to learn more about KONE service

Get a free consultation to learn how KONE service could improve your building’s performance.

Send us a message and we'll get back to you shortly

What are you interested in?

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First Name *

Last Name *

Email *

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Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

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Almost there! Tell more about yourself and let us know your data processing preferences

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Your relationship with KONE

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Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

Career inquiries

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk.

Please apply here if you are an external candidate, and apply for any roles that best suit you skills and interests.

Our smart maintenance solutions

Predictive maintence

KONE Predictive maintenance transforms the way you manage equipment, with real-time data and remote capabilities bringing safety, speed, and smarter decisions to your fingertips.

Explore predictive maintenance
Digital communication tools for smart maintenance

KONE’s digital communication tools reduce downtime and simplify maintenance management to help you plan better and ensure a seamless experience for everyone using your building.

Explore our digital communication tools

Explore our maintenance offering

Find the right maintenance solution for you

Our experts offer tailored support for all your maintenance needs across the entire building lifecycle. We partner with you to keep your equipment, business and people moving safely, and deliver the right care at the right time for any make or model of equipment.

Elevator maintenance

With local service expertise and access to a broad range of replacement parts, KONE elevator maintenance helps support reliable operation throughout the lifecycle of many makes and models of equipment.

Read more about elevator maintenance
Escalator maintenance

Take care of your investment with escalator maintenance. With a tailored approach and brand-specific experts, we'll help you find the type of service that's right for you no matter what type of escalators you have.

Read more about escalator maintenance

Frequently asked questions

KONE services equipment from a wide range of manufacturers, including many elevators and escalators that were originally installed by other companies.

We work closely with you to help make the transition as smooth as possible while maintaining clear communication throughout the process.

Every business is different, so we’ll work closely with you to find a maintenance solution that’s perfect for your needs and budget. Customizable features include service and callout hours, callout coverage, repair coverage, response time, inspection service and any other service options you need to meet local legislation, governance or communication requirements.

No. Our service transition process is designed to help minimize disruption and provide continuity as maintenance responsibilities are transferred to KONE.

You can contact us through our website and our team will be in touch with you soon!

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Make the switch to KONE service

Personalized service for all your equipment

Why choose KONE?

Any brand, any building

Full transparency & control

Fewer surprises with predictive maintenance

More uptime with faster remote troubleshooting

How to switch to KONE maintenance

Equipment review and contract

First maintenance visit

Continuous optimization

Contact us to learn more about KONE service

Send us a message and we'll get back to you shortly

What are you interested in?

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

Our smart maintenance solutions

Predictive maintence

Digital communication tools for smart maintenance

Find the right maintenance solution for you

Elevator maintenance

Escalator maintenance

Frequently asked questions

STADIUM

Make the switch to KONE service

Personalized service for all your equipment

Why choose KONE?

Any brand, any building

Full transparency & control

Fewer surprises with predictive maintenance

More uptime with faster remote troubleshooting

How to switch to KONE maintenance

Equipment review and contract

First maintenance visit

Continuous optimization

Contact us to learn more about KONE service

Send us a message and we'll get back to you shortly

What are you interested in?

Our smart maintenance solutions

Predictive maintence

Digital communication tools for smart maintenance

Find the right maintenance solution for you

Elevator maintenance

Escalator maintenance

Frequently asked questions

Can KONE maintain elevators and escalators made by other manufacturers?

How does switching my elevator maintenance contract to KONE work?

What does a KONE elevator maintenance contract include?

Will switching to KONE disrupt my building operations?

How do I get a maintenance contract with KONE?