A maintenance solution for every need

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    KONE Care Essential

    Get the basics right. Ensure that your standard maintenance activities and compliance with legislation are fully covered.

    • Cost of parts not covered
    • Service calls not covered
    • Examination and lubrication check are covered
    • KONE Online* included
    • Lowest upfront cost, highest potential expenses
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    KONE Care Advanced

    Protection against most expenses. Extend your standard maintenance to cover service calls and minor spare parts.

    • Minor parts costs covered
    • Service calls covered (regular time)
    • Preventive maintenance covered
    • KONE Online* included
    • Higher upfront cost, lower potential expenses
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    KONE Care Premier

    We’ve got you covered. Comprehensive maintenance of your equipment inclusive of major repairs and spare parts.

    • Major and minor parts covered
    • Service calls covered (regular time)
    • Preventive maintenance covered
    • KONE Online* included
    • Highest upfront cost, lowest potential expenses
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    Smart Online Access to Your Maintenance Information

    *KONE Online is a web portal that gives you round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment.

    KONE Mobile is a smartphone app that lets you track the status of the equipment we maintain for you, including 24/7 Connected equipment, as well as ongoing, past, and upcoming maintenance work.

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    Intelligent IoT-powered 24/7 Predictive Maintenance

    Take advantage of the latest in intelligent predictive maintenance with KONE 24/7 Connected Services – fewer faults, faster repairs, increased safety, and a clear picture of everything that’s going on with your equipment.

How to buy elevator maintenance – a guide

Our helpful, practical guide takes you through the essential things to think about when choosing a maintenance partner and specifying a contract.

How we serve you

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