I appreciate the fact that KONE’s international work environment provides me with many opportunities to move between countries and work with various units. During my career I have proactively looked for international projects and was happy to take part in assignments in the USA, China and Singapore. It has been a great and rewarding experience!
What I liked in the project manager role is that there is a clear start and end for each project. However, something that was a bit missing for me in the implementation of IT projects was the bigger purpose - I was constantly looking for the 'why'.
That search for 'why' led me to make my biggest career move in 2019 when I changed from IT to R&D. I found out that business design is a new developing area on the side of service design, and realized that this would be a great fit for my aspirations. I got excited as the role involved an approach to innovation that centered on creating desirability, feasibility, and viability . I approached our R&D organization’s Head of Service Design and, to my surprise, they were actually looking for a person exactly with my profile. So, I became the first business designer in KONE – we shaped the new role from scratch with my manager and team members.