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One of our strategic targets is to be a leader in sustainability – not only in our own industry, but also beyond. We want to be the most trusted partner for our customers throughout their building life cycle and help them achieve their sustainability objectives, creating better urban environments. Our vision is to create the best people flow experience. In addition to the environmental aspects of our offering and operations, our sustainability focus areas include safety, quality, diversity and inclusion, as well as ethics and compliance. At KONE, we believe that sustainability is a source of innovation and a competitive advantage for us. Conducting business in a responsible way with good corporate governance supports us in creating long-term value for shareholders.

For the elevator and escalator industry, urbanization is an important megatrend and also an opportunity to help make cities better places to live. As today’s cities account for 75% of global energy consumption and buildings constitute 40% of it, by providing eco-efficient solutions to buildings KONE can help reduce cities’ impact to the environment. With breakthrough technologies such as the KONE MonoSpace 500 and UltraRope, a superlight hoisting rope, KONE is an industry pioneer in developing eco-efficient solutions.

img_Annual energy consumption

The installed base of elevators and escalators is aging rapidly, especially in Europe and North America. By modernizing elevators installed in 1985 or earlier with the best available technology, energy savings of up to 63% can be achieved (Source: Energy Efficiency of Elevators and Escalators (E4) study supported by the European Commission).

Read more in our Sustainability Report 2020


KONE Corporation has set science-based targets for significant reductions in its greenhouse gas (GHG) emissions by the year 2030. KONE's targets are the most ambitious in the industry and have been validated against the latest climate science by the Science Based Targets initiative (SBTi). In another first for the industry, KONE has pledged to have carbon neutral operations by 2030.

Read more in the related release

Sustainability reporting

KONE’s sustainability reporting follows the Global Reporting Initiative’s (GRI) guidelines. KONE’s Sustainability Report 2020 was published in April 2021. KONE’s operational greenhouse gas emissions and water consumption at KONE's manufacturing units disclosed in the report have been externally assured.

KONE’s Annual Review 2020 also contains information on ESG topics, such as non-financial risks and risk management and KONE’s reporting according to TCFD (Task Force on Climate-Related Financial Disclosures) guidelines.

KONE’s disclosure according to Sustainability Accounting Standards Board (SASB) standards

KONE maps SASB’s sustainability accounting standards for Electrical and Electronic Equipment in the table below, where the industry-specific topics and accounting metrics are linked to KONE’s sustainability report 2020 and/or other publications:

Topic
Accounting metric
2019 result
2020 result
Energy management
(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable
1) KONE Sustainability report 2019, p. 23.
2) KONE Sustainability report 2019, p. 20 includes a list of sites where we have on-site renewable electricity production
3) KONE Sustainability report 2019, p. 23.
1) KONE Sustainability Report 2020, p. 45
2) See table in KONE Sustainability Report 2020 p. 45 for our total energy consumption split in green and other than green electricity
3) See table in KONE Sustainability Report 2020 p. 45 for our total energy consumption split in green and other than green electricity
Hazardous waste management
Amount of hazardous waste generated, percentage recycled
KONE Sustainability report 2019, p. 23.
KONE Sustainability Report 2020, p. 45
Number and aggregate quantity of reportable spills, quantity recovered
There were no material spills in 2019.
There were no material spills in 2020.
Product safety
Number of recalls issued, total units recalled
Product recalls are not a material metric in KONE’s industry, as the product is installed into the buildings. Instead, KONE can perform retrofits in case of quality issues. Product recalls are not a material metric in KONE’s industry, as the product is installed into the buildings. Instead, KONE can perform retrofits in case of quality issues.
Total amount of monetary losses as a result of legal proceedings associated with product safety
KONE has not disclosed this figure. Millions of people use elevators, escalators and automatic building doors every day – every week, KONE moves the equivalent of the entire population of the world. KONE’s top priority is the safety of our equipment. However, there are unfortunately accidents from time to time where the end-user might seek compensation.
Product lifecycle management
Percentage of products by revenue that contain IEC 62474 declarable substances
The IEC 62747 standard is mainly applicable to manufacturers of electronics and is not legally mandatory for KONE. However, KONE incorporates its provisions to the disclosure requirements for suppliers. Consequently, while KONE does not track substances according to the reporting rules in the IEC standard, it is currently implementing a requirement to its suppliers to disclose all substances present in a concentration of 0.1% or more in their products.
Percentage of eligible products, by revenue,
that meet ENERGY STAR® criteria
Elevators and escalators are not eligible for the ENERGY STAR® certification. KONE describes the energy efficiency of its offering in KONE’s sustainability report 2020 on pages 14-17.
Revenue from renewable energy-related and energy efficiency-related products
KONE has the most A-class rated elevator references in the industry according to the ISO 25745 energy efficiency standard. The measurements for these references have been conducted by a third party at customer locations and demonstrate that KONE has the solutions that enable reaching best-in-class energy efficiency. The elevator models in question are the most sold ones in our new equipment business. However, as each construction project is unique and customers choose the specifications for the elevators and escalators, the actual energy efficiency can vary from project to another. The energy consumption of individual installations is impacted by the speed, load, starts per year and travel height, among other things.
Materials sourcing
Description of the management of risks associated with the use of critical materials
KONE Sustainability report 2020, p. 40-41.
Business ethics
Description of policies and practices for prevention of: (1) corruption and bribery and (2) anti-competitive behavior
KONE Sustainability report 2020, p. 38-39.
See also KONE Code of Conduct
Total amount of monetary losses as a result of legal proceedings associated with bribery or corruption
No material monetary losses from legal proceedings against KONE associated with bribery or corruption in 2019.
No material monetary losses from legal proceedings against KONE associated with bribery or corruption in 2020.
Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations
No material monetary losses from legal proceedings against KONE associated with anticompetitive behavior regulations in 2019.
No material monetary losses from legal proceedings against KONE associated with anticompetitive behavior regulations in 2020.

Policies supporting sustainable business

KONE is committed to conducting its business in a responsible and sustainable way and we expect the same from all our suppliers. We comply with the laws and rules of the societies in which we operate. Our everyday work is guided by the KONE Code of Conduct and other company policies and guidelines, such as the following:

  • Supplier Code of Conduct
  • Distributor Code of Conduct
  • Competition Compliance Policy
  • Tax Strategy
  • Quality and Environmental Manual
  • HR Policies (related to e.g. recruitment and compensation)
  • Risk management policy
  • Safety management system
  • Information Security Policy
  • Personal Data Protection Policy
  • Treasury policy
  • Insider Policy

In addition, KONE is an active participant in organizations developing codes, standards and guidelines for improving safety, accessibility, energy efficiency, as well as other organizations advancing sustainable development.

Sustainability indices

KONE is included in the following third-party assessments, among others:

  • CDP
  • FTSE4Good Index Series
  • Forbes' 2020 Global 2000: World's Best Employers list
  • Nasdaq OMX Sustainability Finland Index
  • STOXX Global ESG Leaders
  • EURO STOXX Sustainability 40 Index
  • Solactive ISS Low Carbon index

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