Health and safety of KONE employees and workers in the supply and delivery chain
Safety is KONE’s top priority. We operate in an industry which presents various safety risks, as construction workers engage in many activities which may expose them to serious hazards. If not managed correctly, these risks could impact the safety of our own workers as well as that of our installation subcontractors and outsourced labour. To control our safety risks, we design our solutions and processes to enable us to conduct our business in a safe and sustainable manner. In all our activities we constantly strive to apply KONE Way for Safety, our global safety management framework that sets forth minimum requirements to ensure the health and safety of our workers, users of our equipment and partners. To enable workers’ participation and to ensure their consultation in implementing, maintaining and improving the KONE Way for Safety, safety committees (or equivalent safety forums with workers and their representatives) are held regularly at all levels.
All workers receive health and safety training relevant to their work, so that it can be performed in a professional and safe manner. Everyone at KONE has the right to stop work if it is being performed in unsafe conditions, to seek support, and only continue when it is safe.
At KONE, we recognize that mistakes and errors can be made unintentionally and where this occurs, we do not blame individuals for incidents or near misses. However, deliberate violations of the KONE Way for Safety are not tolerated.
Safety is a joint effort that also involves end users. We support customers and building owners in promoting the safe use of our equipment and provide training along with educational materials to our customers and the general public to help equipment users stay safe. Safety materials for end users are also available on kone.com.Respect for the labour rights of KONE employees and workers in the supply and delivery chain
We take appropriate action to ensure respect for the labour rights of our employees in the areas of child and forced labour, discrimination, bullying and harassment, freedom of association and collective bargaining, and conditions of employment. We require our suppliers to respect the same labour rights with respect to their employees.Discrimination, harassment and bullying
KONE is committed to maintaining a work environment where everyone feels physically and psychologically safe. KONE does not tolerate any type of discrimination, harassment or bullying. We are committed to assuring the equitable treatment of all individuals regardless of any personal attributes or characteristics. We have a diversity, equity, and inclusion (DE&I) program within KONE and provide regular training on DE&I, anti-discrimination and harassment. We also expect all of our suppliers, distributors and other business partners to treat their employees in a fair and equal manner, and to observe zero tolerance when it comes to discrimination, harassment and bullying. This expectation is clearly set out in our Supplier and Distributor Codes of Conduct.Child and forced labour
We recognize that we operate in countries where child labour and forced labour exist. KONE’s highest risks lie in our supply and delivery chains. We prohibit any form of child labour and, in line with ILO standards, we do not hire workers under the age of 15 or under local mandatory schooling age, whichever is higher. Where allowed by local laws, the minimum age may be lower for light work (i.e. work that is not harmful to a person’s health or development, or does not interfere with their education or ability to benefit from education). For example, we may offer trainee positions or part-time summer work for students. The minimum age for hazardous work is always 18 years.
We prohibit any form of modern slavery in our operations and supply chains. This includes any form of forced labour, such as indentured, bonded, or prison labour in which employees do not freely choose to participate in the work. We also prohibit the use of threats, violence, deception or coercion to force employees to work against their will. We hold our suppliers and distributors to the same standards, as outlined in our Supplier and Distributor Codes of Conduct, which we ask all suppliers and distributors to sign. We track the percentage of our spend that is with suppliers who have signed our Supplier Code of Conduct or equivalent as well as the percentage of distributors who have signed the Distributor Code of Conduct.Freedom of Association and collective bargaining
We respect our employees’ right to freely associate and bargain collectively. While we recognize that freedom of association and collective bargaining is not always fully respected in the countries where we operate, our employees have the right to be represented in order to pursue legitimate interests, to form and join trade unions of their choosing, to bargain collectively and have access to internal and/or external employee representatives. Where trade unions are not permitted locally, we allow employees to gather independently and freely discuss work-related issues and raise collective concerns. We ensure that employees are not penalized for trade union activity.
We require our suppliers and distributors to respect their employees’ rights to the same freedoms and to protect them from intimidation or harassment in the exercise of their legal right to join or refrain from joining any organization.Working conditions
We adhere to all applicable local laws, relevant ILO conventions and industry standards with respect to working hours, wages, benefits, and overtime. Situations in which local laws conflict with ILO or other relevant standards are addressed by the Global Compliance Committee. KONE ensures that compensation is paid in a timely manner to our employees, including contractors, temporary and part-time employees, and that no unlawful deductions or withdrawals are made. We ensure that our employees are paid at least the applicable statutory minimum wage, and mandatory benefits are paid to our employees, including paid leave.
We hold our suppliers and distributors to the same standards, as outlined in our Supplier and Distributor Codes of Conduct. In particular, these codes of conduct require our suppliers and distributors to ensure that all their employees are provided with employment documents that are freely agreed and which respect their legal and contractual rights.