Trust and Transparency in Partnerships | KONE Sustainability

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Our President & CEO Philippe Delorme:

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Trust and transparency guide every decision we make

As businesses become more interconnected, trust and transparency are essential for building a sustainable future. Operating in over 70 countries and collaborating with 30,000 suppliers worldwide, we at KONE know that responsible business practices are key to long-term success.

Integrity and transparency are at the core of our business, and our Code of Conduct is at the heart of our company culture, setting the foundation of ethical business practices both for us and our partners.



Responsible partnerships create long-term value. By working together with our suppliers, distributors, and customers, we can build a sustainable, ethical future for all.

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Our approach

We are a committed participant of the UN Global Compact, aligning our business with its principles on human rights, labor, environment, and anti-corruption. We believe that trust is earned through action. 



That’s why we are committed to:

  • Upholding the highest ethical standards through clear compliance rules and a culture of accountability.
  • Ensuring respect for human rights across our own operations and supply chain.
  • Strengthening transparency by measuring and reporting on our progress.
  • Building ethical and sustainable relationships by setting clear expectations for our suppliers and distributors.

Our actions

To ensure our business is built on a strong ethical foundation, we embed integrity, transparency, and responsibility into everything we do:

Code of Conduct

Our Code of Conduct outlines the responsible and ethical practices expected from KONE employees and the companies we work with, setting the standard for how we operate and interact with stakeholders.

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Speak up culture

Speaking up and doing the right thing is at the heart of KONE’s culture. We build a supportive environment where employees are encouraged to speak up about compliance concerns confidently and without fear of retaliation, using our secure KONE Compliance Line.

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Anti-bribery and corruption measures

We uphold a strict zero-tolerance policy on bribery and corruption. We have established a comprehensive anti-bribery and corruption (ABC) program and published a dedicated policy to guide our employees in navigating risky ABC situations. As part of our ongoing efforts to strengthen our ethical culture, we have rolled out a global ABC training in 2025. We are also a member of an anti-bribery network led by the Ministry of Justice in Finland.

Human rights due diligence

KONE is committed to respecting and endorsing internationally recognized labor and human rights standards. We continuously assess and address potential human rights risks, with our supplier sustainability team leading human rights assessments on site and online.

Supplier and distributor Codes of Conduct

We expect our suppliers and distributors to respect human rights and adhere to high ethical and environmental standards. All our suppliers and installation subcontractors are expected to sign KONE’s Supplier and Distributor Code of Conduct.

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Our progress 

By maintaining high ethical standards and a culture of accountability, KONE leads by example – building trust throughout our entire value chain. We continuously track and measure our efforts to ensure we meet our goals.

Our achievements in 2024:

  • 95% of employees completed the KONE Code of Conduct training.
  • 97% of our distributors have signed KONE’s Distributor Code of Conduct.
  • 87% of our supplier spend in 2024 was with partners who signed our Supplier Code of Conduct or equivalent.
  • KONE had zero incidents of child or forced labor reported through our compliance reporting channels.
  • We strengthened our human rights due diligence, expanding supplier audits and action plans.


KONE Codes of Conduct 

Our Codes of Conduct set out the expectation for all KONE employees and business partners.  

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Human Rights policy 

At KONE we respect human rights, and we expect the same commitment from all our suppliers, distributors, and other business partners across the entire value chain.

Read the policy
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Anti-Bribery and Corruption policy 

KONE prohibits all forms of bribery and corruption, and we promote a culture of honesty, integrity and transparency.

Read the policy
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KONE Compliance Line 

We encourage anyone who suspects a violation of our Code of Conduct to speak up. The KONE Compliance Line is available to employees, suppliers, distributors, and the general public for reporting specific concerns anonymously.

Read more

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KONE Corporation Finland, KONE Oyj, Keilasatama 3, P.O. Box 7, Espoo, 02150, Finland